FAQs

1.What countries do you ship to?
China, US, Europe, Africa, the Middle East and so on.

2.Do you have wholesale or accept large special order requests?
Yes, we do. Please contact our customer service. For Special Order Requests or wholesale order, our customer service will give you extra discounts and gifts.

3.What are your payment methods?
We accept all major credit cards: Visa, MasterCard, American Express and Discover. PayPal, Western Union and Money Gram.

4.If the product is defective?
30 DAYS PRODUCT GUARANTEE.
If the product is defective, you are protected and can make a claim, the procedure:

• Within 30 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
• We will review the claim and contact you if we need more information.
• If Approved, we will refund or resend the item, you may also be asked to return the product.

5.Could I exchange or return?
We accept exchange or return if you are not satisfied with our product. All shipping fees imposed during or after exchanging or returning are the responsibility of the customers.

The refund will be refund in 7-10 days. If there are any problems, please contact us as soon as possible, we will provide you with the excellent customer service.

6.How can I get a discount?
For the new customer, you will get a discount when you sign up.
Every customer who completes the transaction and gives us positive feedback will get a second discount and small gifts.
Please pay more attention to our ON Sale catalog, we will carry out promotional discounts on some products irregularly.